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Tutor Biographies

Bob Calaz
CAI Tutor
Courses: Introduction to IRS

Bob is a Graduate Chartered Electrical Engineer with many years of experience in the TV broadcasting, reception and relay industry. He joined the Rediffusion Group of Companies in 1959 and was seconded to South Africa in 1970. Returning to the UK in 1985, he started Race Communications Ltd, a TV retail company in Sunningdale, Berkshire.  Bob has been personally responsible for the design and installation of TV systems throughout the world and has published and presented technical papers to many professional bodies. He is the author of the CAI book ‘An Introduction to Radio, TV and Satellite Reception’ and his latest publication is titled “Digital TV, Satellite and Multimedia”.  Although now semi-retired, he currently runs technical training courses for the industry.

Graeme Mayhew
CAI Tutor
Courses: Basic Home Networking and Connectivity

Graeme is qualified to teach in the adult learning sector (PTTLS City & Guilds)Graeme has been in the industry for 24 years now, starting in the SMATV side of the industry maintaining & installing multiple channel TV distribution systems to Granada Travel Lodges across the UK.  He then gained qualifications within the audio & lighting industry carrying out installations of large nightclub systems, such as Tiger Tiger, Haymarket & On and On in the Trocadero.  He then moved into the AV world gaining qualifications in distribution of audio & video, AV Distribution over Structured Cabling networks & fibre optics.  Going from running a successful department within a large AV company to running his own IRS, SMATV, IPTV, AV, Home Automation, Lutron Control, KNX, Door Entry and Networking Company, with customers such as Betfair, McLaren F1, Goldman Sachs, Google, JP Morgan Chase Manhattan, Barclays Capital, HSBC & a few other blue chip companies.  Graeme’s goal is to help open the doors for aerial & satellite companies or individuals to venture into new areas of work, without worrying about the changes in technical knowledge. Graeme’s main role is a tutor for the Basic Home Networking & Connectivity also with the Practical Fibre Optics Course.

Keith Bail
CAI Tutor
Courses: Fibre Optics in Signal Distribution

Keith was technically trained at Riversdale and Wigan College to HND/BTEC level, he then became a qualified BBC Broadcast Engineer at Evesham (ERTDR).  Keith is also qualified to teach in the adult learning sector (PTTLS City & Guilds) Keith worked for various companies within the TV maintenance industry until joining the BBC in 1984, after which, he enjoyed a 6-year period of running his own retail, repair and installation business seeing the start of digital broadcasting.  Keith joined Fracarro (UK) in 2005 as Technical Operations Manager and became the country Manager in 2006.  Keith’s main role as a tutor is running the CAI Fibre Optic Technology course. Keith appeared on the CAI Board up until 2010.

Kevin Dawson
CAI Assessment & Training Officer
Courses: Basic Aerial Installation and Basic Satellite Installation

Kevin has been with the CAI since April 2001 and is the Assessment Executive responsible for assessing potential members as well as the existing member companies and ensuring that the Codes of Practice are being adhered to.  He also helps to deal with the many technical enquiries that the CAI’s growing profile generates as well as tutoring some of the CAI’s basic training courses. Kevin is also in charge of auditing the CAI’s aerial and cable Certification Schemes, and is Vice Chairman of the CAI Certification Committee. Kevin is also qualified to teach in the adult learning sector (PTTLS City & Guilds) and is also an A1/A2 assessor (City & Guilds). He is also a Fellow of the SCTE (The Society for Broadband Professionals).

Les Hampson
CAI Tutor & CAI Chairman
Courses: Making the Bond, SMATV & IRS Networks Design & Build and SMATV & IRS Distance Learning.

Les is a qualified teacher.  Les has been in the aerial and satellite industry since 1988 and has been a Director of the CAI for many years and sits on both the Education and Skills Committee and the Technical Committee. Part of the Technical Committee’s responsibilities is the writing and updating of Codes of Practice and making sure the membership are informed of new technological changes within the industry.  Les’ main role as a tutor is running the distance learning course for IRS and SMATV Networks, although he also runs some of the other courses offered by the CAI.

Event Calendar

Event Calendar

  • CAI Board Meetings

    26 November 2026
    Board Meeting & AGM

  • CAI Technical Meetings

    14 October 2026
    Technical Committee, Hybrid

    25 November 2026
    Technical Committee, Hybrid

  • CAI Academy Meetings

    07 September 2026
    Academy Committee, Hybrid

    02 November 2026
    Academy Committee, Hybrid

  • CAI Marketing Committee Meetings

    26 October 2026
    Marketing Committee, Hybrid

  • CAI Events

    Thursday 1st October
    Eurosat London Trade Show In Association with CAI
    Royal Air Force Museum, London

  • Industry Events

    Thursday 1st October
    Eurosat London Trade Show In Association with CAI
    Royal Air Force Museum, London

  • Training - CAI

    CAI training dates can be found on our Academy page. 

  • Training - Safe Working

    A list of our approved training providers and available dates can be viewed on the Academy Safe Working Providers page.

Read more …Event Calendar

E-Newsletters

E-Newsletters

Browse our previous E-Newsletters.

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Members Hub

Member's Hub

As a member you now have access to a wide range of industry documents and templates to help you with day to day operating in the Signal Reception Industry. To help you navigate, below are some of the key areas members can access: 

Benefit Partner Scheme Codes

As a member you will receive reduced prices from our benefit partners. To secure your discounted rate with our partners, you must supply the codes listed:

  • Bosch

    Manufacturer Power Tools

    Discount Code:
    CAIPRO5

    Visit Website

  • CAI Academy

    Training

    To receive the discounted rate members must be logged in to the website.

    Discount Code: 
    CAI MEMBERSHIP NUMBER

    Visit Website

  • Dell Technologies UK

    BUSINESS TECHNOLOGY

    1. Visit the Exclusive Member Offer page
    2. Enter your email and CAI as your Unique Member Password
    3. Copy a coupon code and click the accompanying Shop Now
    4. Apply coupon code at Dell checkout! Or connect with an advisor and ensure you mention your coupon code.

    Visit Website

  • Evolution Print & Design

    PRINTING & GRAPHIC DESIGN

    Discount Code: 
    CAI MEMBERSHIP NUMBER

    Visit Website

  • MOTIA

    Fuel Card

    Discount Code: 
    CAI MEMBERSHIP NUMBER

    Visit Website

  • Safe Working at Heights Refresher

    Training

    Discount Code: 
    CAI MEMBERSHIP NUMBER

    Visit Website

  • SRG - Specialist Risk Group

    INSURANCE

    Discount Code: 
    CAI MEMBERSHIP NUMBER

    Visit Website

  • The AA

    Breakdown

    Discount Code:
    0798

    Visit Website

  • Which? Trusted Traders

    MEMBERSHIP SCHEME

    Discount Code: 
    CAI MEMBERSHIP NUMBER

    Visit Website

  • BENEFIT PARTNER LIST

    Visit Website

Read more …Members Hub

Help and Advice

Help and Advice

  • How do I find a CAI installer?

    A reputable installer can be found on our consumer site www.getmeviewing.org.uk using the ‘Find an Installer’ search facility. Alternatively, contact the CAI office and a friendly adviser will be able to help.

  • What trades do CAI cover?

    CAI members install all types of TV and radio antennas – including satellite dishes. They also network the signals from these antennas around the home or business. Many CAI members are also trained to install broadband, telephone communications systems as well as door access and CCTV.
  • What is the difference between CAI and CAI plus?

    'CAI plus’ was set up as a higher grade of membership for installers who completed safe working at height certification and DBS (Disclosure and Barring Service) checked.
  • Who do I contact if I have a technical query?

    CAI members who have technical queries can use the online technical forum or can contact a member of our technical team by phone or online 'Technical Query' form. Members must be logged-in to view the form.
  • Can I use the Freeview and Freesat logo’s if I’m a CAI member?

    The CAI has formed a partnership with Freeview and Freesat to provide members with a gateway to obtaining use of the logos. To gain certified use of the Freeview and Freesat logos, applicants must agree to a Trademark License Agreement. Further information can be found on the following links:

    Freeview

    Freesat

  • Does the CAI have industry templates I can use?

    All CAI industry and business templates can be found in the ‘Downloads’ section of the website. This is a benefit of membership and can only be viewed by members. To view all downloads, members must be logged into the site with their unique username and password. All CAI members can obtain login details for the trade site but will need to request these from the 'Request Member Access' page.

  • What is mobile broadband interference?

    Mobile broadband, more widely known as wireless internet access, is delivered via mobile networks to provide mobile devices such as smartphones, laptops and tablets to access the internet. Some mobile broadband and TV received through an aerial use parts of the radio spectrum - bands of frequencies and those used for some mobile services are close to those previously used for free to view TV. As a result, when a nearby mobile mast is upgraded, there is a small chance aerials, TV, or set-top box could struggle to receive a good TV signal. Restore TV provides support for problems with TV received through an aerial and has been caused by mobile service upgrades below 900 MHz. Further information can be found on https://restoretv.uk/ or in the ‘Downloads’ section - members must be logged into view.

  • What is the Certificate of Compliance, Communal & Commercial Signal Distribution Systems Scheme?

    This is a template document and certification providing landlords and housing managers with a maintenance plan that avoids disruptive, costly refurbishments in years ahead. Broadcasting is the fastest changing industry of all. By timetabling regular service intervals on a system, CAI installers can identify any work required to maintain an up-to-date, safe and functional signal network. Specifically, communal buildings such as apartments, residential care homes, communal housing projects, offices and other multi-roomed facilities. A reasonable regular payment maintenance plan can be agreed under the scheme.
  • Does the CAI have approved Safe Working at Heights training centres?

    The CAI has a number of approved training providers in the UK who have been assessed, to ensure the centre and course syllabus meets the CAI standards and guidelines. Our approved training centres can be found on the 'External Training Providers' page.

  • Who do I contact if a trader is misusing the CAI logo?

    The logos below are Registered ® Trademarks of the Confederation of Aerial Industries Ltd. The logos are protected under the Trade Marks Act (1994) and the Consumer Protection from Unfair Trading Regulations Act (2008). Non-members using the CAI logo without permission will be prosecuted.

    With thousands of advertisements being placed every year in local newspapers and telephone directories, the office of the CAI is proactive in ensuring wherever possible that the CAI Logo has not been used by a non-member. The CAI takes a very serious view of the misuse of the CAI Logo and reports every occurrence to Trading Standards without exception.

    Do not use the logo unless you are a member of the CAI - If you see it being misused - report it to the CAI - 01923 803 030 or This email address is being protected from spambots. You need JavaScript enabled to view it..

  • What is the CAI Certification Scheme?

    All Certified aerials or cables will have been tested by the CAI’s test houses for conformity to the criteria laid down by the CAI based on British and European standards. Further details on our Certification scheme can be found on the 'Product Certification Scheme' page.

  • What are the CAI logos?

    The CAI logo's are:

    CAI Logos

Read more …Help and Advice